Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share feedback on a crypto casino we cover? The team behind Bitcoin Casinos reads every message and aims to reply within 48 hours on business days.
Reach Us by Email
Email is the fastest way to get a response. Send your message to [email protected] and include as much detail as you can — a short, specific subject line helps us route your query to the right person straight away.
What We Can Help With
We cover a wide range of topics across the site, and the kind of message we receive usually falls into one of the categories below. Knowing which applies to you helps us give you a more useful reply.
- Review accuracy — If you believe information on one of our casino reviews is out of date or incorrect, let us know the page, the specific detail, and any evidence you have. We take accuracy seriously and investigate every report.
- Bonus terms and promotions — Bonus conditions change frequently. If you've noticed a welcome offer, wagering requirement, or cashback rate that no longer matches what we've published, flag it and we'll verify and update.
- Reader experience — Played at a casino we've reviewed? Genuine, detailed feedback about payout speed, KYC handling, or support quality is valuable and helps keep our editorial assessments grounded.
- Site suggestions — Want us to cover a coin, a game category, or a topic we haven't addressed yet? We welcome suggestions for new content that serves US crypto casino players.
- Partnership and media enquiries — If you represent a brand or publication and want to discuss a commercial or editorial relationship, email us and mark your subject line clearly as a business enquiry.
- Technical issues — Broken links, pages that won't load, or display problems on mobile? Tell us what you saw and which device or browser you were using.
What We Don't Do
To keep expectations clear: we are an independent comparison and review site. We do not operate any of the casinos listed here, process deposits or withdrawals, or have access to player accounts. For issues with a specific casino — disputed withdrawals, account access problems, or bonus disputes — you will need to contact that operator's support team directly. We cannot intervene in individual player disputes.
We also cannot provide legal or tax advice. US players have individual obligations around gambling winnings and crypto gains — if you have specific questions in those areas, please consult a qualified professional.
Response Times
We aim to reply to all enquiries within 48 hours on business days. Messages sent over the weekend or on US public holidays may take a little longer. If your question is about a specific review page, linking directly to it in your email saves time on both ends.
A Note on Responsible Gambling
If you or someone you know is experiencing difficulties related to gambling, please reach out to the National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537), available 24/7. You can also visit our responsible gambling page for more information on support tools and resources. Offshore crypto casinos may not offer the same self-exclusion or player-protection tools as state-licensed operators, so knowing where to find independent help matters.
Bitcoin Casinos is intended for adults aged 18 or older — or 21 or older where that is the applicable minimum in your state. If you are unsure of the rules in your jurisdiction, check your state's laws before playing at any online casino.
More About Us
Want to understand how we research and rank the crypto casinos on this site, or how our editorial process works? Our about us page explains the methodology behind our ratings, our approach to independence, and our affiliate disclosure. Our reviews are funded through referral commissions from operators — those relationships are disclosed openly and do not determine how we rank or assess a site.
You can also read our terms and conditions for a full explanation of how this site operates and what our published content represents.